Introduction

Travel-Pal Travel and Tours (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.

Who We Are

Our website address is: https://travelpalph.com.

Information Collection

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, travel details (destination, travel dates, number of persons), and other relevant details for customizing quotations.
• Payment Information: Payment details when you book a service.
• Technical Information: IP addresses, browser type, referring/exit pages, and cookies.
• Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Data Collection Methods

• Forms: Information is collected via forms on our website.
• Cookies: We use cookies for Facebook Pixel, Google Analytics, and other tracking apps to understand user behavior and preferences.
• Embedded Content: Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

Use of Information

We use your information for:

• Booking Services: To process and manage your travel bookings.
• Marketing: To send promotional materials and offers, and for retargeting ads.
• Customer Support: To respond to inquiries and provide customer support.

Data Protection

We prioritize the security of your personal information through:

• Encryption: Using industry-standard encryption to protect data during online transactions.
• Secure Storage: Storing your information in secure databases protected by firewalls and access controls.
• Regular Audits: Conducting regular security audits to identify and mitigate potential risks.
• Employee Training: Training staff on data security best practices and requiring confidentiality agreements.
• Incident Response: Having procedures in place to address data breaches promptly.

User Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of receiving promotional communications.

Cookies Policy

We use cookies to enhance user experience and collect data for analytics and marketing purposes. Types of cookies include:

• Functional Cookies: Necessary for website functionality.
• Analytical Cookies: Used to analyze website usage and improve services.
• Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reading their privacy policies.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

Contact Information

For any questions or concerns about your privacy, please contact us at:

• Email: thetravelpalph@gmail.com
• Phone: +639206645139